3 Best Practices to Manage Your High Risk Merchant Account

High risk merchant accounts are very much susceptible to chargebacks. When the ratio of chargeback increases, it jeopardizes the processing of payments. So here are few tips to protect your high risk merchant accounts.

 

1.    Contact Information: Mention your contact details and emails clearly on your website,         making it easy for your clients to contact you. Promptly respond to their emails and telephone calls.

2.   Ongoing Customer Contact: All the merchant accounts need to focus on building customer relations. For that they need to satisfy their present customers by keeping a continuous follow-up with each one of them.

3.  Account Monitoring: Keep a close watch on your high risk merchant account for any suspicious activity. Also beware of any fraudulent transaction. Make it a point to manually review suspicious orders and confirm them from the buyers.